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Privacy Policy

THIS PRIVACY POLICY APPLIES TO BHAGWATI PITAMBARA TRUST, NEERFRESH OR ITS SUBSIDIARIES.

BHAGWATI PITAMBARA TRUST (or NEERFRESH) recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://neerfresh.com, Neerfresh Apps (iOS and Android), and other offline sources.

This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website and/or requesting and using our services, you agree to this Privacy Policy. The https://neerfresh.com, Neerfresh Apps (iOS and Android) are property of BHAGWATI PITAMBARA TRUST.

Use of Your Personal Information

We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or hiring purpose or for other promotional purposes. By using this website or mobile app, you also grant us exclusive consent to track your location. This location is used to provide our services efficiently and effectively.

We use the information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

We use the information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use the information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

We use the information for security purposes: We may use the information to protect our company, our customers, or our websites.

We use the information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you book a consultation service from us we’ll enroll you in our newsletter.

We use the information to send you transactional communications: We might send you emails or SMS about your account or a booking done. We use information as otherwise permitted by law.

Use and Storage of Cookies

We use cookies stored on your device to improvise your experience on our website and app: By using this website or our mobile app, you grant us exclusive permit to use all cookies stored on your device and/or our servers and/or any other third party to use for our promotional, training, and marketing purposes.

Sharing of Information with Third-Parties

We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the event organizers: We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners: This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy: We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email care@neerfresh.com. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your bookings or account-related information.

Third-party sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Mrs. Shalini
3/117, Vikas Nagar, Lucknow. 226022
Email: care@neerfresh.com

Updates to this Policy

This Privacy Policy was last updated on 20/05/2024. From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.